Domos works with Rent Manager, Yardi, AppFolio, ManageAmerica, MDS and Mass Elemental Systems. It connects directly to your PMS, so leads and tours, work orders, promises to pay and call notes are written back to the record, and your team keeps working in the system it already uses. Setup takes days, with no data migration. Using a different PMS? Ask us on a demo.

Yes. Domos answers every call right away, 24/7, including nights, weekends and holidays. It handles leasing questions and tour booking, maintenance requests and rent questions on the call, and sends anything that needs a person to the right member of your team with a summary. Many teams use it in place of a call center or answering service; others start with overflow and after-hours calls.

Our AI agent handles communications across multiple channels, including email, SMS, phone and webchat. This ensures that prospects and residents can reach out through their preferred method, and all interactions are covered by the AI agent.

Domos is highly customizable. We will work closely with your team to understand your specific workflows, communication styles, and escalation procedures. The AI is then trained on your property’s unique policies, ensuring responses align with your management approach. The system then gets continuously refined based on your feedback.

Your data’s security and privacy are our top priorities. We employ industry-standard encryption and robust security measures to protect your information from unauthorized access. All data is stored and processed in the United States, adhering to strict data protection standards. We never sell your personal information or share it for advertising purposes. Our comprehensive privacy policy outlines how we collect, use, and protect your data, and we’re committed to transparency in our practices.

The typical onboarding process takes two weeks, depending on the complexity of your operations and the level of customization required. One of the key advantages of Domos is that it requires no training for your staff. Our AI agent is designed to work alongside your existing processes without disrupting your team’s workflow. This means you can start benefiting from increased efficiency and improved resident communication almost immediately after implementation.

Yes. Domos’ AI agent can manage a wide range of complex inquiries for both property management and leasing. For residents, it manages a wide spectrum of tasks including maintenance coordination, rent collection follow-ups, insurance compliance checks, and internal communication support. For prospects, it answers questions about units, amenities, and lease terms, and can even schedule tours. Our AI uses advanced natural language processing to provide accurate, helpful responses. For inquiries requiring human touch, Domos seamlessly escalates to your team.

For property management, our AI automates routine tasks like handling resident inquiries and maintenance requests, allowing your staff to focus on high-value activities. This results in a reduction in staff workload and an 85% improvement in response times. On the leasing front, Domos engages prospects 24/7, answering questions and scheduling tours, which leads to faster lease-ups and reduced vacancy rates.

Domos’ position at the center of resident and prospect communications allows us to provide unique, actionable insights into your property operations. We surface trends in resident satisfaction, identify pain points, and highlight improvement opportunities across leasing and property management. Our analytics cover areas like maintenance efficiency, resident sentiment, and operational effectiveness. These data-driven insights enable informed decision-making to enhance resident experience, streamline operations, and ultimately improve your bottom line.